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Tuesday, January 30, 2018

Business Winding Down at one long-time Crossville Retailer; Changes for Customers of Others.

With a targeted closing date just over 2 months away, the Crossville Kmart Store continues its ongoing clearance sale.

Crossville Kmart Store
  
With the increase in online sales and less foot traffic at retail stores the Kmart/Sears stores company continue closing, hoping to find profitability in the mix somewhere. 

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Kmart Pharmacy customers have had their prescriptions transferred across the street to the Kroger Pharmacy creating some lines for customers there.

Crossville Kmart Store

The Crossville Walmart is in the process of greatly increasing the self-service checkout lines and will be testing out the new program where a customer can take a scanner around with them to scan items as they go into the shopping cart and then pay without a checker.  There is an app for smartphones and the story will also have scanners a customer can pick up when entering the store.

Photo courtesy Walmart

Walmart's system is designed to allow customers to pay directly from their phones with a Walmart account and they can even weigh their produce when they pick it out with special scales that link to the Scan and Go system. 

Photo courtesy of Walmart

Three years ago Walmart attempted to roll out such a system but it did not catch on.  They are hoping the newer system brings customers around. 

Some of these changes have raised concerns about reducing local employment and privacy concerns as retailers learn more and more about shoppers habits and purchases.

4 comments:

  1. I will do as I have always done. Shop at the Dollar Store and never go to Wal Mart unless forced to do so.

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  2. Just curious . . . what would keep people from putting items in their bags without scanning them?

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  3. O tried this today...I think is great!!

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  4. People complain that it will do away with jobs...but, hey you can't have your cake and eat it too! People pushed Walmart to pay employees more but they want the prices not to go up...well you cannot accomplish both of those. The only option is to get creative and figure out ways to do more with less people. Simple economics 101.

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